EZ MSP

Support

Four ways to reach us. If something is down and you need a person, call — that is the fastest route, and it rings a technician in Yonkers rather than a queue somewhere else.

Open or track a ticket

The support portal shows every ticket you have with us, its status and its history. Sign in to the support portal.

Email us

Mail Support@ezmsp.com and it opens a ticket automatically. Useful for anything that is not urgent, or when you want a paper trail.

Call

(914) 595-2250. Help desk coverage is 24/7.

Start a remote session

Already on the phone with a technician and been given a code? Start a remote support session.

  • Remote Support Tool

    On the phone with one of our technicians and need to get them connected? Enter the code you’ve been given and click the arrow below.

    Read more →

Something broken right now?

Call and a technician picks up. Most of the time we're in and fixing it before a site visit is even on the table.

Call (914) 595-2250Open a ticket